1. Introduction
At egoldinida.com, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit or make a purchase on our website.
By accessing or using our website, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of information when you use our website:
a. Personal Information
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed securely through third-party gateways)
b. Non-Personal Information
- IP address
- Browser type and version
- Pages visited and time spent on the site
- Device type and operating system
3. How We Use Your Information
We use your information to:
- Process orders and payments
- Deliver products to your address
- Send order confirmations and tracking details
- Communicate promotional campaigns and offers (with your consent)
- Improve our website, services, and customer experience
- Prevent fraudulent transactions and ensure site security
4. Sharing of Information
We do not sell your personal information. We may share your data only with:
- Trusted payment processors for secure transactions
- Logistics partners to fulfill deliveries
- Marketing platforms (with your consent) to inform you about our offers
- Government or legal authorities, when required by law
All third parties we work with are required to keep your data confidential and secure.
5. Cookies and Tracking Technologies
We use cookies and similar tools to:
- Understand user behavior on our site
- Enhance browsing and shopping experience
- Remember your preferences and cart items
- Provide relevant ads and promotions
You can choose to disable cookies in your browser settings, though it may affect site functionality.
6. Data Security
We take your privacy seriously and use industry-standard encryption and security measures to protect your personal data. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
As a user, you have the right to:
- Access, update, or correct your personal data
- Withdraw consent for marketing communication at any time
- Request deletion of your account and data (as per applicable law)
To make such requests, please contact us at info@egoldindia.com
8. Children’s Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect data from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated “Effective Date.” Continued use of the website implies acceptance of the revised policy.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
📧 info@egoldinida.com
📞 8594020606
Please read these Terms and Conditions (“Terms”) carefully before using our website. By accessing or using egoldinida.com, you agree to be bound by these Terms. If you do not agree, please do not use the website.
1. General Overview
egoldinida.com is an online platform offering gold coins, gifting options, and promotional campaigns. These Terms apply to all users of the site including browsers, customers, merchants, and contributors.
2. Eligibility
To use this website and make purchases, you must:
- Be at least 18 years old
- Have the legal capacity to enter into a binding contract
- Provide accurate and current personal and payment information
3. Products & Pricing
- All products listed (including gold coins and jewelry) are described to the best of our ability.
- Prices are listed in INR and are subject to change without prior notice.
- We reserve the right to limit quantities or discontinue products at any time.
Note: Product images are for reference only. Actual items may slightly differ in color, weight, or appearance due to photography or screen display.
4. Orders & Payment
- Orders are confirmed only after successful payment.
- We accept payments via trusted third-party payment gateways.
- In case of payment failure, the order will not be processed.
- egoldinida.com reserves the right to cancel or refuse any order due to suspicious activity or product unavailability.
5. Shipping & Delivery
- We ship across India using reliable delivery partners.
- Delivery timelines may vary depending on your location and product availability.
- Tracking information will be shared once the order is shipped.
- egoldinida.com is not responsible for delays caused by logistics providers or unforeseen circumstances.
6. Return, Exchange & Cancellation
- Due to the nature of our products (especially gold and jewelry), returns are only accepted in case of damage, defects, or incorrect items received.
- Requests for return or exchange must be made within [Insert Timeframe, e.g., 48 hours] of receiving the product.
- Cancellations are only possible before the order is shipped.
- Refunds (if applicable) will be processed after product inspection and approval.
Please refer to our [Return & Refund Policy] for full details.
7. Campaigns & Promotions
- Campaigns, offers, and discount codes are subject to specific terms outlined during the promotion.
- Offers cannot be combined unless explicitly mentioned.
- egoldinida.com reserves the right to modify or cancel campaigns at any time.
8. Intellectual Property
All content on egoldinida.com including text, graphics, logos, product images, and software is the property of egoldinida.com and protected under applicable copyright and trademark laws.
You may not reproduce, distribute, or use any content without written permission.
9. Limitation of Liability
egoldinida.com shall not be held liable for:
- Any indirect, incidental, or consequential damages
- Delays or issues caused by third-party services
- Loss of data, profit, or business interruption arising from website usage
All purchases are made at your own discretion and risk.
10. Account Security
You are responsible for maintaining the confidentiality of your account credentials. Any activity under your account will be deemed your responsibility.
11. Governing Law
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in [Insert City, e.g., Mumbai/Delhi], India.
12. Changes to Terms
egoldinida.com reserves the right to update these Terms at any time. Changes will be posted on this page with the updated effective date. Continued use of the website implies acceptance of the updated Terms.
13. Contact Us
For questions, concerns, or support, please reach out:
Email: info@egoldindia.com
Phone: 8594020606
Address: EDAPPALLY, ERNAKULAM, KERALA, INDIA.